Desktop Support Technician - Field Tech

**Req ID**: 301509We are currently seeking a Desktop Support Technician - Field Tech to join our team in Colonia Del Valle - Alcaldía Benito Juarez, México (MX-MEX), Mexico (MX).31407204 - Field Tech Associate- These individuals have a working knowledge of one technical skill.- They work on routine and nonroutine matters.- They handle routine questions and issues, referring complex or unexpected matters to higher level employees for assistance.- They may regularly interact with customers and first-line management.- Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/ printers.- May respond to calls after normal business hours per leader instructions.- Typically requires 3-5 years relevant experience.- Knowledge of Windows operating system environment.- Good client service skills.- A+ desktop or equivalent skill set ispreferred.- Ability to physically perform general office requirements.- Must be able to perform essential responsibilities with or without reasonable accommodations.- Significant travel including overnight domestic or international trips may be required.
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