. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. What you'll do As a DevOps Engineer overseeing NetApp Enterprise storage, and Ceph infrastructure, the responsibilities would include: As a team member, you will have an operational engineering role responsible for managing storage environments used for several external and internal cloud solutions and delivering to meet expectations. Regularly maintain and update NetApp Enterprise storage systems to ensure high performance, capacity, and security. Configuring and optimizing Ceph storage infrastructure for peak performance. Handling storage provisioning and development within the Ceph and enterprise storage environments. Troubleshooting and resolving any issues related to performance or reliability across all the storage systems. Drive continuous improvement of the Ops services in terms of process design, tool advancement, better operational efficiency, reduced TCO, support quality, and enhanced customer satisfaction Collaborating with other IT teams to ensure efficient integration of the storage systems with other infrastructures. Using DevOps practices to automate recurring storage administration tasks. Develop, implement, and optimize Infrastructure as Code (IaC) processes, adhering to best practices for IaC development. Documenting system changes or updates and providing training to other team members. Staying abreast of industry trends to introduce relevant features or advancements in the organization's storage systems Provide on-call support to resolve operational issues. What you bring The ideal candidate for this role would possess the following qualifications and characteristics: Must be willing to work onsite in Monterrey, Mexico. Local candidates are highly preferred. Hold a Bachelor's or Master's degree or display evidence of equivalent education. Demonstrate a customer-driven, self-motivated, and positive working attitude. Possess a desire to work in a dynamic context, continuously collecting and imparting knowledge and refining procedures. Have a minimum of 3 years of expertise in Storage and IT customer-facing roles. Demonstrate knowledge of storage concepts and designs, specifically with NetApp Storages
