.Job DescriptionThe Service Excellence team at Oracle Analytics Cloud is on the verge of transforming the development paradigms at the 45 years old Software Giant. With the world moving towards the Cloud, Oracle is at the forefront with a tremendous portfolio of Cloud offerings.However, this transformation happens not just at the product level, but also the process of conceptualizing, developing and deploying the products for the Cloud. Using a combination of cutting-edge technologies, continuous process improvements, and innovative business transformation methodologies, a small group of us are blazing the trail on the Service Excellence philosophy.Who are we looking for? We are looking for a technical leader who will manage a team as part of our worldwide Oracle Analytics Cloud Service Excellence (OASE) DevOps team.Prior experience in mentoring and managing a DevOps team supporting a complex cloud product is essential prerequisites for you to be successful in this role. The manager will design and manage continuous improvement programs and deliverables. If you are looking for a place where you can bring in your creativity and use the latest cloud tools and frameworks, look no further.ResponsibilitiesManage a team of DevOps experts in a variety of time zones (8+ individuals).Align work with the OASE team members all over the globe.Provide team members mentoring and guidance on their career growth.Ensure the timely execution of critical operational activities that span OASE.Continuously guide the team in building innovative best practices and solutions using the best of breed technologies that have a pervasive impact on all of Oracle Analytics Cloud.Work closely with the Development, PM, and other Oracle Analytics organization leaders and teams to deliver on key programs for customers on time and without negative impact.Develop professional relationships at all levels driving cultural change to align managed services delivery with our cloud delivery principles and values.Ideal ExperienceExperience running a team responsible for DevOps activities including service upgrades, runbook creation, and process automation, meeting key metrics.Demonstrated ability to interact with all levels of a large organization from SVPs to individual engineers, Development, product managers, and program managers.Personal experience having launched or supported a complex program or project with infrastructure and software components.A record of building strong collaborative relationships across organizational boundaries (e.G. Cloud Services, Development, product, support teams).Proven capacity to build and sustain a high-performing software engineering team operating at various scales and business demands.A track record in building the next generation of software engineers in your team or peers' team, organization.Personal experience managing and leading teams and different cultures.What You Need To HaveA BS or MS in Computer Science, or equivalent