.There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before in our 175-year history. Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.**Title**:Diagnostic Author**Primary Location**:Mexico (MX) - Nuevo León JD Shared Svcs-Monterrey**Function**:Customer & Product SupportJohn Deere is a foremost leader in the ag equipment business, and we continue to put a solid stamp on other industries. For over 150 years, the company's portfolio of groundbreaking products has grown to include industries related to and outside of agriculture, including Turf, Construction and Forestry and Wind Technologies. The image of John Deere is no longer that of a signature green tractor meandering across a field; it's been replaced withan image of acceleration, swift progress, and innovative leaping toward the company's 200th year. The product line alone serves as proof with advances in machine performance, equipment automation, fleet management, and John Deere's ongoing investment in emerging markets.**Main Responsibilities**:As a Technical Information Specialist for the Enterprise Technical Information Development (ETID) organization, supporting global Performance Upgrade Projects, you will develop and author technical publications including operator's manuals, diagnostic manuals, repair manuals and installation instructions by understanding product purposes, functions, and user requirements.- Work in partnership with product engineering, customer support planning, and customer support engineering to support diagnostic, dealer technician, and customer uptime initiatives for new product projects. Collaborate with Aftermarket & Customer Support counterparts to identify and improve technician diagnostic and repair pain points on current products.- Gather project requirements through collaboration with Project Leader, Lead Technical Information Specialist, and key stakeholders (customer support planners, product engineering and manufacturing engineering) to develop and execute project plans meeting schedule, quality, resource, and budget needs.- Assist and support technical publications development by identifying, scoping, and facilitating work with appropriate authoring resources (internal and external) based on work complexity, skills, and expertise.- Lead technical publication content quality initiatives by ensuring use of content review processes and completing technical content reviews.- Encourage open communication and collaboration across key stakeholder, authoring and ETID resources
