JOB DESCRIPTION:The business analyst is responsible for developing and delivering world class performance insight and reporting to our clients and internal stakeholders. The Business Analyst will ensure that all activity, reconciliations, reporting, and analysis is carried out in an effective, timely and accurate manner and will look for continued process improvement and innovation.Develop and flawlessly execute reporting and process design through coordination with the Project Management Office, internal resources, and/or third parties/vendors that embodies the mission and policies of the company. Ensure continuous improvement, meaningful trend analysis and action planning while minimizing waste and inefficiency.Build strong working relationships with clients, stakeholders, vendors and team members through effective communication throughout client life-cycle, etc.**REQUIREMENTS**:? Advanced English level, written and spoken? Bachelor?s degree in Business Management, Finance, Computer Science, or related field, 2-5 years of experience in finance or related field, or combination of relevant experience and education.? Strong working knowledge of computer software including Microsoft Office. Advance level in Excel is required.? Ability to communicate effectively with various audiences including clients, team members, and vendors, through written and verbal means.? Must possess proven leadership skills with the ability to influence key decision makers and collaborate across business lines.? Must demonstrate strong analytical skills and ability to translate data into action.? Dialer Management Software and Loan Servicing Software required (Genesys, or Nortridge preferred).Tipo de puesto:Tiempo completo, Indefinido