.**Responsibilities**:- Utilize all possible channels to source quality new-to-bank clients with potential to generate business across lending, treasury, capital markets, cash management products.- Responsible for the entire process of new client acquisition from identifying prospects, delivering customized financial service solutions to completing facility availment.- Analyze market trends and market size by integrating analytical skills and knowledge of data analysis tools and methodologies.- Facilitate client on-boarding process by resolving operations and service issues that may arise.- Work on preparing credit assessments and monitoring risk issues by liaising with clients on any document deficiency or requests for more information.- Prepare client presentations for senior management.- Ensure all KYC and AML as well as other compliance norms are strictly adhered to.- Follow up with clients on offer acceptance and confirm the facility is successfully availed.- Maintain knowledge of industry and competitive landscape.**Qualifications**:- Bachelor's degree in finance, economics, commerce, engineering or related disciplines- 5-8 years relevant commercial banking experience- Good record of proactively building relationships with product and credit review/approval partners**Education**:- Bachelors/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Responsabilidades**:- Close collaboration with Business and technology teams to ensure the best workstream in the adoption and usage of Digital Channels and Services, to ensure high level of performance standards- Develop relationship with strategic partners to identity business rules and socialize them with the corresponding manuals- Implementation of accurate process needed cross-channels to follow up incidents (mitigation, correction, remediation)- Coordination of entire communication playbook cross-channels for major incidents and work arounds- Ensure the necessary training before, during and after new digital capabilities launched- Elaboration of the Service Level Dashboard, providing accurate measurement of digital channels impacts- KPIs analysis 360° which helps to analyze and improve the Net Promote Score (NPS)Calificaciones:- 5 to 8 years of experience- Excellent communication and interpersonal skills- Playing a team leader role and be able to adapt to different frameworks- Strategic vision, able to challenge the status quo- Focus on results- Work under pressure- Advanced Office tools usageEducación:- Bachelors/University degree or equivalent experience- Strong command on English, both spoken and written, 80%- **Job Family Group**:Commercial and Business Sales- **Job Family**:Commercial Business Development- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer