Digital Banking Customer Service

**As a Customer Support Representative, you will...**- Manage and maintain a test lab of devices running services to be used for reproducing customer issues.- Document all information on customer interaction according to standard operating procedures.**TaskUs will provide**:- AWESOME site perks (foosball and tennis tables, GYM, and more).- Full Medical, Dental, Vision, and Life Insurance for you and your dependents above and beyond what is provided by the state- Paid Birthday Leave- Paid vacation time after 1 year of employment- Food vouchers of 220 MXN weekly- Transportation Bonus- Performance Bonus of $1300 pesos monthly**Requirements**:- Must be willing to complete assessments that include a typing test of 25+ wpm.- Great communication skills, written and orally.- Demonstrate strong abilities to work independently and as a remote team player.- Must be adaptable and flexible, demonstrating abilities to work with process and information changes.- Must be at least 18 years of age.- Must have at least a High school diploma or GED.- Must be willing to participate in a background screening.**Recommended**:- Experience in customer service is preferable but NOT requiredIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!TaskUs is an Equal Opportunity Employer