Digital IT Communication Platform Manager Location: Benito Juarez, MX, MEX
Time Type: Full time
Posted on: Posted 2 Days Ago
Goal of Function: Support in implementation, management and further development of FME's intranet and collaboration platforms as well as other communication platforms. Planning, administration and further development of editor trainings and support offerings. Management of a global editors' community in terms of communication and collaboration. Business partnering & consultancy for key intranet and collaboration stakeholders. Support Strategic DTI projects. Analysis and optimization of business processes. Responsibilities: Support in implementation, management and further development of FME's intranet and collaboration platforms. 1st Level Support for editors in technical, visual, and other Content Management related terms. Planning, administration, further development, and organization of IT-based trainings for editors. Management of a global editors' community in terms of communication and collaboration. Business partnering & consultancy for key intranet and collaboration stakeholders. Project management support in global and/or local intranet and collaboration projects. Joint development and execution of FME's intranet and collaboration strategy. Support Strategic DTI projects. Assistance in migrating applications. Support in any digital changes within the organization. Accompany project phases - from planning, conception and implementation to training in the project team and develop adequate change management measures. Qualifications: Master's degree in media management, Digital Media, Business Informatics (or similar), Bachelor degree only in combination with adequate job experience. 2 years in roles managing Intranet and Collaboration Platforms and Technology working with development/configuration teams, deploying, and delivering digital products focusing on business needs and user experience. Alternatively, 2 years work experience in other digital platform management, online media or communication management. Experience in testing and content migration. Good experience in global collaboration and stakeholder management. Experience in decentralized and heterogeneous IT infrastructures. Experience in implementing, managing and optimizing Intranet and Collaboration applications in collaboration with internal and external teams. Good understanding of the digital technology space especially Intranet and Collaboration platforms – with the ability to stay current and up to date on trends and technologies including cloud technology and automation. High degree of interdisciplinary knowledge in communication, IT and design. Experience in organizing and performing IT-based trainings and in 1st level support. Good skills in project management. Strong knowledge in MS Office (especially PowerPoint and Excel), Confluence/Jira, SharePoint. High level of general IT understanding. Excellent English, other languages of advantage. Excellent communication skills including the ability to articulate ideas to both technical and non-technical audiences. Reliable and proactive. Ability to develop yourself further - to build up technical, methodical and technological expertise in the FME intranet and collaboration environment. Agile. Strong team player. Strong service attitude. Result oriented. Professionalism. Creativity. Accuracy. Ability to work and deliver results across geographies. Willingness to work overtime during project peaks. Willingness to do presentations for small to medium audiences. About Us Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. Join our Talent Network! Let's stay connected! Joining our talent network allows us to send you new job opportunities!
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