Digital Marketing Customer Service

**QUALIFICATIONS**:
4-YEAR COLLEGE DEGREE (BUSINESS, JOURNALISM OR MARKETING _PREFERRED_)
1-2 YEARS AGENCY EXPERIENCE OR CUSTOMER SERVICE EXPERIENCE REQUIRED
DEMONSTRATE SOLID WRITTEN AND ORAL COMMUNICATION SKILLS WITH STRONG ATTENTION TO DETAIL
EXCELLENT ANALYTICAL SKILLS WITH THE ABILITY TO DIG EXTENSIVELY INTO ANALYTICS AND ADJUST CAMPAIGNS QUICKLY
SELF-MOTIVATED, SELF STARTER THAT THRIVES WORKING INDEPENDENTLY

**RESPONSIBILITIES**:
DRAFT CONTENT RECOMMENDATIONS, COMPLETE LOCAL BUSINESS LISTING OPTIMIZATION AS NEEDED
TROUBLESHOOT TECHNICAL QUESTIONS AND PROVIDE SIMPLIFIED ANSWERS ON COMPLEX ISSUES TO SALES AND CLIENTS.
PROVIDE PERFORMANCE UPDATES TO THE CLIENT.
COMMUNICATE RESULTS AND COMPLEX CONCEPTS IN SIMPLE LANGUAGE TO CLIENTS WHO MAY NOT HAVE AN IN DEPTH KNOWLEDGE OF SEARCH AND HOW IT WORKS.
IDENTIFY TRENDS, SUCCESSES AND SEO AND SOCIAL MEDIA AND CONVERSION OPPORTUNITIES FOR IMPROVED OUTCOMES.
OPTIMIZE, CLAIM AND VERIFY GOOGLE, BING, APPLE MAPS, YELP AND OTHER IMPORTANT LOCAL LISTINGS.

**SHIFT**: MONDAY THROUGH FRIDAY 8AM-5PM

**SALARY AND BENEFITS**:
MONTHLY BASE SALARY $17,340PESOS
+MONTHLY BONUS $2,124
+$500 FOOD STAMPS
+4% SAVINGS STAMPS
+15 DAYS CHRISTMAS BONUS (INCREASES WITH TENURE)
ALL OTHER LAW BENEFITS

Pay: $17,000.00 - $19,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service: 1 year (required)

**Language**:

- Advanced English (required)

Work Location: In person