.Why GMF?GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.At GM Financial, our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.Our Purpose: We pioneer the innovations that move and connect people to what matters.About the roleAre you interested in building partnerships and creating products that optimize technology and processes to improve our customer and dealer experiences? The Digital Program Management Team within Customer Experience is leading the way to provide remarkable service to our customers to create seamless experiences across multiple channels and touchpoints to ensure the best business results.The Digital Product Owner is responsible for the success of the assigned digital product by maximizing the output of the development team; directs and coordinatesthe product development and serves as a collaborative liaison between the Product Management and Product Delivery teams by prioritizing and evaluating work. The Product Owner is responsible for delivering best-in-class customer experiences for GMF products, platforms, or enabling services collaborating with internal cross-functional teams, vendors, and partners. This team member will optimize technology to meet/exceed customer needs providing enhanced customer experiences and driving efficiencies. Following the DPM Product Management discipline, the Product Owner defines, prioritizes, and develops technologies using insights from market trends, benchmarking, and customer needs. Also, leads initiatives and support across IO and GM-related projects driving innovation and continuous improvement for the assigned digital products, platforms, or enabling services.Office Locations: Fort Worth, Detroit, Monterrey or Sao Paulo (This is a hybrid role and requires for the selected hire to be based in one of these office cities).What you needBachelor's degree (required)Fluent in English. Spanish and/or Portuguese (desired)Knowledge and experience of vehicle retail and insurance finance as well as working in open finance, digital payments/signature, and customer validation initiatives (desired)
