.About the roleThe Digital Product Specialist supports / ensure the success of SIOP Product Solutions for SIOP / IBP (e.G. Inventory, Supply, Demand, Platform, etc.) process optimization.This Digital Product Specialist role will focus on SIOP Product Implementation & Innovation, bringing new offerings to Carrier Sites across the globe.They will have the opportunity to work on the end-to-end product lifecycle: from assessing individual Site needs, standardization of SIOP processes, and validating ideas; to collaborating with development teams for successful SIOP Product Implementations. The Digital Product Specialist will have a knack for understanding what makes a product and user experience compelling and will primarily work with Manufacturing / Supply Chain Operations functional group at Carrier.Ultimately, they are responsible for continual innovation and adoption of their product.Key Responsibilities:Requirements gathering / Business process understanding-mapping of different End-to-End SIOP Processes.Digest / Translate / Refine the functional requirements to IT Partners, IT SMEs.Hands-on mindset while focusing on the details of SIOP Solution Blue print.Manages the team that configures, develops, tests, and deploys new and existing systems for optimal use.Connecting the dots between business key stakeholders / SMEs and digital teams.Oversees the development of trainings on systems for relevant end users.Requirements:Adequate English level to handle fluent and assertive conversations across global teams (written and spoken).Bachelor's degree with 5+ years of experience in Supply Chain, collaborating with customers and technical teams, OR Post graduate Degree & 3+ years of experience in Supply Chain, collaborating with customers and technical teams.1+ years using RapidResponse (Kinaxis, BY, Anaplan).Familiarized with Agile methodologies / Agile Project Management.Desired: 1+ year as Digital Product Specialist, Product Owner or Product Manager.Travel availability: 25% of travel outside Mexico.Strong knowledge of supply chain planning, demand planning, and/or forecasting.SIOP / S&OP experience with OEM (Original Equipment Manufacturer) & Aftermarket at Factory and Business Unit Level.Proficient use of additional SIOP Tools (e.G. ketteQ, SO99, Blue Yonder, Logility, or similar).Proven experience in either Agile, SCRUM, or Design Thinking methodologies.Breaks down challenges with data-driven solutions.Drives clear communication and powerful presentations.Proven leader in executing processes, projects, and tactics within one work area.Holistic organizational view (understands impact of work on other areas).Preferred: Agile methodology experience.Experience working in a diverse ERP Environment.Vast experience in product innovation, UX & UI (user experience & user interface), design automation, product delivery, or related
