.About the roleThe Digital Product Specialist supports and ensures the success of SIOP Product Solutions for SIOP / IBP (e.G. Inventory, Supply, Demand, Platform, etc.) process optimization.This role will focus on SIOP Product Implementation & Innovation, bringing new offerings to Carrier Sites across the globe. The Digital Product Specialist will work on the end-to-end product lifecycle: from assessing individual Site needs, standardizing SIOP processes, and validating ideas, to collaborating with development teams for successful SIOP Product Implementations. They will have a knack for understanding what makes a product and user experience compelling and will primarily work with the Manufacturing / Supply Chain Operations functional group at Carrier. Ultimately, they are responsible for continual innovation and adoption of their product.Key Responsibilities:Requirements gathering and business process understanding-mapping of different End-to-End SIOP Processes.Digest, translate, and refine the functional requirements to IT Partners and IT SMEs.Hands-on mindset while focusing on the details of the SIOP Solution Blueprint.Manage the team that configures, develops, tests, and deploys new and existing systems for optimal use.Connect the dots between business key stakeholders, SMEs, and digital teams.Oversee the development of training on systems for relevant end users.Requirements:Language skills: Adequate English level to handle fluent and assertive conversations across global teams (written and spoken).Education & Experience:Bachelor's degree with 5+ years of experience in Supply Chain, collaborating with customers and technical teams,OR Postgraduate Degree & 3+ years of experience in Supply Chain, collaborating with customers and technical teams,1+ years using RapidResponse (Kinaxis, BY, Anaplan).Familiarity with Agile methodologies / Agile Project Management.Desired: 1+ year as Digital Product Specialist, Product Owner, or Product Manager.Travel availability: 25% of travel outside Mexico.Additional skills & experience:Strong knowledge of supply chain planning, demand planning, and/or forecasting.SIOP / S&OP experience with OEM (Original Equipment Manufacturer) & Aftermarket at Factory and Business Unit Level.Proficient use of additional SIOP Tools (e.G. ketteQ, SO99, Blue Yonder, Logility, or similar).Proven experience in either Agile, SCRUM, or Design Thinking methodologies.Break down challenges with data-driven solutions.Drive clear communication and powerful presentations.Proven leader in executing processes, projects, and tactics within one work area.Holistic organizational view (understands impact of work on other areas).Preferred:Agile methodology experience.Experience working in a diverse ERP Environment.Vast experience in product innovation, UX & UI (user experience & user interface), design automation, product delivery, or related