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Select how often (in days) to receive an alert: At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry.
As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry.
We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product.
We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate.
We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.
We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.
We are very proud of who we are and what we do.
And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!ABOUT THE POSITION:Barry Callebaut Digital (BC Digital) is on a mission to lead the digital revolution in the chocolate industry, and we're looking for a Digital Workplace Technician supporting our onsite digital workplace services as part of our transformative journey.
You will serve as the first point of contact for our Digital Workplace support within the organization.
As part of the onsite team, you will be responsible for workplace device operations and hardware onsite at our manufacturing facilities and offices.
In addition, you will ensure onsite presence for local datacenter operations, field service and equipment of Chocolate Academies, while diagnosing and troubleshooting incoming inquiries and supporting local implementation projects.MAIN RESPONSIBILITIES AND SCOPE:The candidate will:Serve as the first point of contact for our onsite Digital Workplace support and provide onsite technical hardware, software and network support (IMACD)Diagnose and troubleshoot technical problems, track the incident resolution, and provide general user support onsiteAssist with the installation and maintenance of IT equipment and perform routine maintenance tasksServe as the local extension of our global BC Digital organization to support onsite project implementation (e.G.
at our manufacturing facilities)Manage IT inventory and maintain records/logs of repairs and fixes and maintenance scheduleSupport IT projects e.G