**Introduction**:
- Aga Khan University is a unique hybrid: An institution of academic excellence that is also an agent for social development. A leading source of medical, nursing and teacher education, research and public service in the developing world, the University prepares men and women to lead change in societies and to thrive in the global economy.
Chartered in 1983, Aga Khan University is a private, autonomous and self-governing international university, with 13 teaching sites in 6 countries over three continents. An integral part of the Aga Khan Development Network, AKU provides higher education in multiple health science and social science disciplines, carries out research pertinent primarily to low
- and middle-income countries and operates 7 hospitals (soon 8) and over 325 outreach clinics, all at international standards. It has almost 2,720 students and 15,275 staff. As a leading international institution dedicated to academic excellence and social change, AKU operates on the core principles of quality, relevance, impact and access.
The Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality secondary and tertiary healthcare services. The Hospitals serve as principal clinical training sites for the University's Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. The Aga Khan University Hospitals have also both achieved prestigious Joint Commission International (USA) accreditations. The Aga Khan University Hospital, Nairobi enjoys a strong reputation internationally, and has offered high quality care to East African citizens and residents for over 60 years.
Reporting globally to the Chief Information Officer and locally to the Chief Executive Officer / Chief Operations Officer, the Director will oversee ICT and Health Information Management, developing and executing strategies to position the organization for greater success. The role involves leading the next phase of Clinical Systems Adoption, advancing the Electronic Health Records (EHR) system, implementing new and innovative clinical systems, furthering E-learning initiatives, supporting research and academic systems, and defining a comprehensive ICT strategy for East Africa.
**Responsibilities**:
- Envision, articulate, and plan organization-wide ICT system changes, with a particular emphasis on understanding the impact of advanced multisite ICT systems on patient care, teaching, and research;
- Align ICT initiatives with the overall University strategy;
- Conceive, devise, and develop a regional academic ICT strategy to support teaching and research initiatives;
- Lead business process re-engineering efforts to increase productivity and efficiency while sustaining quality and innovation within the organization;
- Build and manage a team of inspired managers, equipping them with upgraded skills to meet the challenges of an evolving business environment;
- Provide direction for data capture and analytics for Health Services, Education and Research.
- Lead the annual ICT planning and budgeting exercises and ensure cost-effective utilization of resources;
- Collaborate with the University's Information Security function to ensure cybersecurity and data protection measures are in accordance with global best practices;
- Ensure the institution complies with various ICT-related regulations and standards;
- Devise and lead quality assurance measures to ensure consistent levels of service within and outside the organization;
- Build and maintain relationships with cross-functional peers and senior leadership to deliver high-quality services that meet internal and external customer expectations;
- Manage relationships with ICT-related vendors and suppliers, including participating in technology related contract negotiations;
- Stay current with industry trends and advancements;
- Perform other duties as assigned by management.
**Requirements**:
- A relevant postgraduate ICT-related qualification is required, such as a Master's in Computer Science or a Master's in Business Administration with a focus on ICT.
- Relevant ICT certifications such as CISM, PMP, DBA or MCSD will be an added advantage;
- At least ten years in senior positions within academic healthcare institutions, managing health information systems;
- Progressive experience leading major clinical or academic system implementation projects;
- Extensive experience in information management and systems development;
- Ability to support core health and academic services as needed, while also envisioning, articulating, planning, and managing clinical health information and other ICT systems;
- Proficient in leveraging advanced ICT support systems to enhance patient care, teaching, and research in multi-site settings;
- Skilled in devising and developing a regional academic ICT strategy to support teaching and research;
- Adept at leading technical strategies with built-i