Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Director MSME, Mexico Product Management
Director MSME Mexico Product Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry.
Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Micro, Small, and Medium Businesses (MSMEs) are the lifeblood of economic vitality.
They represent ~90% of the workforce and ~55% of GDP.
The Covid-19 pandemic only emphasized the importance of MSMEs to economic recovery and growth.
Mastercard is dedicated to enabling businesses to grow and thrive, stronger than before.
Our rallying cry is "Empowering Every Business, Everywhere".
This segment is central to Mastercard's growth strategy - not only because of their regional and global impact, but also because of the large role MSMEs play in the payment's ecosystem as both payers and acceptors of electronic payments.
Role
- Execute against our strategy to capture incremental segment share and help secure market, divisional and regional leadership in Mexico
- Analyze market trends, competition, and MSME lifecycle journeys to inform product and go-to-market strategies, driving product differentiation and innovation
- Identify partnership opportunities to drive value proposition improvements and new distribution channels
- Collaborate with cross functional stakeholders (e.g.
O&T, Finance, Legal, Marketing, Market Development, C&I, D&S/Advisors, etc.)
to deliver on role and business objectives (eg.
portfolio growth, financial analysis/P&L driver optimization, marketing & sales materials, product enhancements, etc.)
- Support Sales colleagues in customer-facing negotiations to help advance MSME objectives
- Collaborate with Commercial Solutions colleagues to help design and execute the MSME B2B strategy and implement B2B growth initiatives across Mexico
- Work with other regional, divisional and country teams to ensure sales readiness and training by developing necessary sales enablement tools for MSME
All About You
- Be passionate about 'empowering every business everywhere' and the idea of democratizing access to powerful tools that help MSMEs thrive
- Have proven experience in engaging internal and external commercial and technical stakeholders to drive both solution development and adoption
- Have intermediate experience in financial services and/or payments with an understanding of competitive offerings, industry trends and profitability drivers
- MSME banking or MSME payment experience, Mexico market knowledge/experience a plus
- Have a keen understanding of competitive offerings, industry trends and go-to-market considerations; ability to translate that understanding into meaningful action and enhancements
- Have demonstrated ability to work across divisional and regional boundaries; strong relationship management, influencing, presentation/verbal and communication skills
- Be self-motivated, a self-starter and a quick learner with ability to work independently and manage different priorities; thrives in a fast-paced environment; readiness to take-on stretch goals
- Undergraduate degree required
- Fluency in Spanish and English is required.
Corporate Security Responsibility
- Abide by Mastercard's security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working f