.Job TitleDirector of Operations PDSJob Description SummaryThe Director of Operations will provide leadership to the overall project management service line for a designated region, including business operations, financial management, process development, quality assurance, change management, and project delivery practices. This role is responsible for developing and executing strategic business objectives for Project & Development Services (PDS) through leadership and advanced expertise in collaboration with the PDS Regional Leader and local market Managing Principal. This position actively works to establish and maintain the essential business practices that ensure alignment with corporate policy accompanied by regular accurate reporting of business metrics. This position is responsible to ensure that PDS Financial Records and Reporting remains in compliance with corporate reporting requirements and the detailed financial performance of business units within the region.Job DescriptionEssential Job Duties:Regular interface with PDS Team Leaders and Functional Experts to identify the operational needs to ensure delivery of project management services within the processes, policies, and governance requirements of Cushman & Wakefield.Act with fiduciary responsibility to Cushman and Wakefield to ensure that financial processes are executed with a high degree of accuracy, transparency, and consistency through all reporting systems and cadences.Work with the Regional PDS Leader to establish or cultivate a positive culture and efficient work processes in the region and uphold the firm's values, mission, and standards.Liaise with PDS Functional leaders to identify challenges in servicing our clients, and develop solutions to streamline the internal operations that enable the highest efficiency of project management teams.Partner closely with leaders in Finance, Human Resources, Information Technology, Legal, Research, and Marketing to integrate operational support for all shared services.Collaborate with counterparts in other regions to align with and promote utilization of best operational practices.Lead in the identification of process improvements, implementation of new processes, change management, and quality assurance of process adoptions, and the continual monitoring of compliance between cross-functional teams and the requirements of Cushman & Wakefield.Demonstrate competence in a broad range of varied project types, international business practices, and operate in a complex/non-routine environment.Identify and address areas of concern regarding potential liabilities and risk (fee, our reputation, errors, and omissions, etc.).Provide active participation and administrative support as necessary to ensure the accuracy of financial activity across the region.Demonstrate proficiency in the use and application of all C&W technology as required for accurate record keeping and cross-functional reporting