.Job Title:Director, Quality AssuranceLocation: Santo Domingo, Dominican RepublicAbout Us: At Flash, we are revolutionizing urban mobility and parking.
As the leader in cloud-based parking technology, we provide innovative, scalable solutions that enhance mobility, reduce congestion, and improve the overall parking experience.
Our comprehensive platform integrates hardware, software, and mobile applications to deliver seamless and efficient parking management.
Join us in shaping the future of mobility and making a positive impact on urban living.
We believe in excellence, teamwork, and fostering a culture where everyone can contribute to achieving remarkable outcomes.
We're on the lookout for a passionate and experienced Director, Quality Assurance to lead our QA organization and help us continue delivering top-tier products to our customers.Role Overview: As the Director, Quality Assurance, you will be responsible for building and growing a world-class QA team that has employees in the Dominican Republic and the United States, setting department-wide standards, and ensuring our software and systems are delivered with the highest quality.
You will work closely with development teams, aligning QA strategies with current and future needs to ensure maximum effectiveness.Key Responsibilities:Build and Lead a High-Performing QA Team (in Dominican Republic and US)Develop an efficient QA organization that meets the quality needs of our business.
Collaborate with development and organizational leads to understand evolving needs, ensuring staffing, training, and growth align with these requirements.
Implement testing strategies that blend automated and manual testing, ensuring the delivery of high-quality software.Establish QA Standards and Best PracticesCreate and maintain centralized QA standards, documentation, and policies across all teams.
Ensure all QA staff adhere to these standards, adjusting as necessary to support the organization's growth.
Provide training and support to maintain and grow team competencies.Mentor and Develop QA TalentIdentify skill gaps and provide targeted training to build competencies for both automated and manual testing.
Foster a learning environment where knowledge sharing and best practices are encouraged.
Support the onboarding process by maintaining up-to-date documentation and training materials.Monitor and Improve Quality MetricsCollaborate with the SVP of Engineering to define and track quality metrics.
Analyze data trends to identify areas for improvement, driving actions that enhance quality.
Work closely with development and product teams to implement process changes that support quality goals.Drive Automation and Continuous ImprovementSet and track quarterly goals for automated testing, ensuring teams meet and exceed targets.
Facilitate the transition from manual to automated testing, ensuring robust and effective test scenarios