**The CA **team helps clients identify and fix their locksmithing and door issues. Anything to do with security. Our team is dedicated to helping our clients whether developers, small, large businesses, schools or residents — As part of our team, you will play a role in understanding the needs of our clients and help shape the future of home improvement and security for everyone!
Our Dispatchers take charge of _scheduling all jobs while considering the timeline to best suit the client's needs and the technician's time_. You will propose the best route for the technician while being flexible for any change that may arise due to delays, parts, and all that.
- You are the point of contact for clients and will make sure to obtain all the details relevant to the job such as name, number, location, job type and job details.
- You will tag each call through the software.
- You will prioritise and deploy specialist technicians aligned to their industry to build a sale and drive the development of new solutions with the goal of exceeding your team's business growth by sales and ensuring each technician has their jobs allocated/routed correctly to their industry and are following through on appointments and solutions.
**Skills and Qualifications**
- **TLDR;**:
- Dispatch experience is a must**:
- Computer with 1-2 screens a must**:
- Know how to navigate multiple softwares and screens
- NO laptops
- Work from home / You will require your own private office space (quiet environment)
- High customer service skills
- Determination and Enthusiasm a must!
- Availability to work weekends
- Part-time or Full-time (after probation)
- Legal resident of CA.
Work remotely
- Yes
**Job Types**: Full-time, Part-time
Pay: $7.00 per hour
Expected hours: 30 per week
Application Question(s):
- Do you have a computer and screen bigger than 24'?
- Can you work 4-10? What about weekends?
Application Deadline: 31/10/2024