**Job Summary****Responsibilities**- Integrates Policies with Sales and product category startegies by performing program management activities.- Collaborates with various departments and business units to ensure that processes and capabilities are integrated seamlessly into the broader organization.- Utilizes standard project management and quality improvement methodologies in process improvement approaches.- Supports the execution of strategic plans for the improvement and optimization of business processes and capabilities across the organization.- Designs the architecture of key processes and capabilities, ensuring that they are aligned with the overall business architecture and long-term vision.- Utilizes data analytics to identify trends, patterns, and opportunities for process improvement, cost reduction, and revenue enhancement.- Monitors performance metrics and KPIs for processes and capabilities and provides insights for improvement.- Identifies risks associated with process changes and capabilities, ensuring business continuity and compliance with regulatory requirements.- Ensures that all processes and capabilities are aligned with the strategic objectives and adapt to changing business needs.**Education & Experience Recommended**- Four-year or Graduate Degree in Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.- Typically has 3-5 years of work experience, preferably in business operations, business process improvement, change management, or a related field or an advanced degree with 3-5 years of work experience.**Preferred Certifications**- Project management certification**Knowledge & Skills**- Business Operations- Business Process- Business Requirements- Change Management- Continuous Improvement Process- Data Analysis- Key Performance Indicators (KPIs)- Process Improvement- Project Management**Cross-Org Skills**- Effective Communication- Results Orientation- Learning Agility- Digital Fluency- Customer Centricity**Impact & Scope**- Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.**Complexity**- Responds to moderately complex issues within established guidelines.**Disclaimer