**Job Summary**
**Responsibilities**
- Integrates Policies with Sales and product category startegies by performing program management activities.
- Collaborates with various departments and business units to ensure that processes and capabilities are integrated seamlessly into the broader organization.
- Utilizes standard project management and quality improvement methodologies in process improvement approaches.
- Supports the execution of strategic plans for the improvement and optimization of business processes and capabilities across the organization.
- Designs the architecture of key processes and capabilities, ensuring that they are aligned with the overall business architecture and long-term vision.
- Utilizes data analytics to identify trends, patterns, and opportunities for process improvement, cost reduction, and revenue enhancement.
- Monitors performance metrics and KPIs for processes and capabilities and provides insights for improvement.
- Identifies risks associated with process changes and capabilities, ensuring business continuity and compliance with regulatory requirements.
- Ensures that all processes and capabilities are aligned with the strategic objectives and adapt to changing business needs.
**Education & Experience Recommended**
- Four-year or Graduate Degree in Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 3-5 years of work experience, preferably in business operations, business process improvement, change management, or a related field or an advanced degree with 3-5 years of work experience.
**Preferred Certifications**
- Project management certification
**Knowledge & Skills**
- Business Operations
- Business Process
- Business Requirements
- Change Management
- Continuous Improvement Process
- Data Analysis
- Key Performance Indicators (KPIs)
- Process Improvement
- Project Management
**Cross-Org Skills**
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
**Impact & Scope**
- Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
**Complexity**
- Responds to moderately complex issues within established guidelines.
**Disclaimer