.:At UL, we know why we come to work.: Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutey!What you'll learn & achieve:As a part of Global Business Services team, supports and enhances the overall UL experience for internal and external customers. Under general supervision, provides backend support and fulfilment of tasks for Engineering and Customer Service departments such as creating or revising documents, accurately entering and managing data into multiple certification databases, and provide resolution to incoming questions. Performing special tasks as needed.**JOB RESPONSIBILITIES**:- Attend and complete Foundational Training, acquire process skills and meet qualification requirements.- Understand UL file structure, terminology and systems needed for Processing backend work.- Utilize system software and tools (internal and customer facing) to manage certification documents and correspondence while following appropriate Work Instructions/ SOPs.- Receive projects for processing/ fulfilling backend work from various functions and Industries. Review project details to ensure readiness of information to process and determine further hand-off to subsequent function/ processes as applicable at the end of project completion.- Demonstrate ability to analyze data post certification for discrepancies then proactively communicate with appropriate function/departments to resolve issues within a project, if any, in order to complete assigned task/project in a timely manner. While processing backend work, documents project status as needed. Resolves problems in an expedient, professional and courteous manner.- Be a change agent, support Business Transformation efforts and continuous improvement initiatives that drives quality and efficiency.- Ability to work effectively with a diverse team.- Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices- Perform other duties as directed