.Company OverviewDocusign brings agreements to life.
Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives.
With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.
Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.
Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you'll doThe Solutions Engineer is passionate about supporting our Sales Team and customers' technical questions regarding products and services.
This person is accountable for exceeding monthly and quarterly quotas and driving adoption and utilization with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.This position is an individual contributor role reporting to the Manager, Solutions Consultant.ResponsibilityPrepare and deliver technical presentations explaining products or services to customers and prospective customersConfer with customers and engineers to assess the solutions needs and to determine software requirementsCollaborate with sales teams to understand customer requirements and provide sales supportSecure and renew orders and arrange deliveryPlan and adapt products to meet customer needsHelp solve customer problems by creating demos, POC etc.Recommend improvements to customers, showing how changes will lower costs or increase productionHelp in researching and developing new productsJob DesignationHybrid: Employee divides their time between in-office and remote work.
Access to an office location is required.
(Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job.
Preferred job designations are not guaranteed when changing positions within Docusign.
Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.What you bringBasic5+ years' experience as a technology solutions consultant5+ years' experience supporting sales teams and customers' technical questions5+ years' experience helping customers solve problems and creating demos and POCsOral Fluent EnglishPreferred5+ years prior pre-sales experience within SaaS offering, ideally cloud-basedProficient in delivering software demonstrations in-person and virtuallyExperience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs, etc