**About the Role**
As the E-Commerce Manager, you are responsible to drive ecommerce growth via Amazon and eBay platforms. The manager will be responsible for managing the day-to-day workings of the e-commerce business including consumer/online experience, platform growth, fulfillment, and customer service. Responsible for driving and focusing on external customers to implement and elevate our E-Commerce strategy within the marketplace. Will work with internal stake holders using direct one to one connections, tools and programs including marketing activities, and leveraging in place departments and people.
**What You'll Do**
- ** Monitoring our overall product and seller performance across all channels, particularly Amazon and eBay, and ensuring issues are identified and addressed swiftly. This includes sales data, traffic data, operational performance, customer reviews, among other metrics. (20%)**:
- ** Proposing and executing new opportunities for expanding the business. This could be new product opportunities, innovative marketing strategies, expanding to new ecommerce sites. (10%)**:
- ** Managing and cultivating relationships with respective buyers at each website channel and collaborating with them to expand other sales opportunities within TD SYNNEX (Global Lifecycle Management) (30%)**:
- ** Work closely with the TD SYNNEX product specialist identifying products to market and showcase through the various ecommerce channels in a timely manner (5%)**:
- ** Establish department-specific polices and protocols as needed to ensure the proper functioning of all aspects of our ecommerce business. (5%)**:
- ** Continuous optimization of all product listings as far as photography, pricing, product copy, and enhanced product page content across all ecommerce sites. (15%)**:
- ** Overseeing order processing fulfillment to ensure all orders are continually being processed accurately and on time. (15%)**
Other Duties & Responsibilities:
- Additional duties as assigned
- Meets attendance and punctuality standards
**What We're Looking For**
**Experience**:
- 5 to 8 Years of relevant work experience.
Education & Certifications:
- Bachelor's Degree preferred.
- Other (Please specify in "Other" Section) with Bachelor's Degree or equivalent work experience field of study required.
**Working Conditions**:
- Professional, office environment.
- Some travel required.
**Required Knowledge, Skills & Abilities**:
- Able to execute instructions and to request clarification when needed.
- Possesses strong data entry skills.
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to create and conduct formal presentations.
- Able to interact effectively with all levels of management.
- Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
- Possesses strong multi-cultural interpersonal skills.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to app