**Overview**:Looking for a Project Manager to help coordinate our company's projects and ensure that our products and services align under the best practices, fallow SOW and time lines.(WE), Wagento and eWay Corp; are a North American eCommerce and Web development agency with offices in the USA, Mexico, Bolivia, and India. An AdobeCommerce (Magento), BigCommerce, VTEX, AWS, and a Microsoft Cloud Solution Provider with an established and growing list of clients throughout the world.We are looking for a motivated individual who is eager to learn our technology solutions and provide the right solutions to our team members (your customers). If you are ambitious, career-minded, a team player, and passionate this is a great opportunity for you.**Managerial**:Reports to Director of Operations & PMO Coordinator**Requirements & Responsibilities**- Maintain Service Records.- Field Incoming help requests.- Assist ops team with special projects.- Administrative management of our hosting projects. (Cloud).- Manage our SLAs with customers.- Documentation and Tracking.- Coordinate with staff on resolving issues raised by customers.- Ensure proper time coding of all issues raised and assigned to employees.- Previous Knowledge in eCommerce sites, (prefer has a developer or tech lead).- English, Spanish and Hindi, (Bengali, Gujarati) are our main languages of communication, please consider that advance English is required.**What we're looking for**:- Outgoing personality.- Strong work ethic.- Team Player.- Organized, result-oriented individual.- Competitive spirit.- Strong communication skills.- A self-starter.**Qualifications**:- Prior project coordination/management experience is required.- E-Commerce Project Coordination Experience 4+ years.- Web Development.- Prior software/web development experience is a plus.- Previous CRM user and tracking experience, (Jira prefer)**Benefits**:- (They vary depending on the location contracted in the US, LATAM, or APAC)._- Weekends off. (40 Hour schedule)- Paid Certifications.- Leaves and holidays.- Competitive salary.- Health benefits.**Job Type**: Full-time (Minneapolis Central Time compliance 8am -5 pm ((Depending on your needs we can arrange something else))**Remote**: YES**Hiring In**: México & LATAM**Job Types**: Full-time, Contract, PermanentPay: From $40,000.00 per monthCOVID-19 considerations:100% Remoto Trabaja desde casa**Experience**:- ecommerce project management: 3 years (required)- Magento 2 projects: 3 years (preferred)- Big Commerce projects: 1 year (preferred)- AWS projects: 4 years (preferred)- WordPress: 3 years (preferred)**Language**:- English Fluently (required)
