Ecommerce Customer Support Representative

We are one of the fastest-growing agencies in the eCommerce space that actively helps over 500 eCommerce Brands including Core Power Yoga, Beyond Meat, and Jaxxon put together an excellent solution for their Customer Service needs by leveraging the best Customer Service talent from all around the world.We are experiencing exponential growth (over 600% in the last year) and are looking for the best- in class customer service representatives to join our team!COMPENSATION: $3/hour (non-voice); $4/hour (voice)PERKS AND BENEFITS:- 100% REMOTE- Full-time position- Paid time off- Health insuranceJOB RESPONSIBILITIES:- Represent our brand well across all customer service channels- Work independently; manage time and multi-task- Convey solutions and ideas that will improve our business and customer service experience- Attend team meetings to check in with fellow team members and managementQUALIFICATIONS:- At least 1 year of experience- Experience in eCommerce is a PLUS!- Strong communication skills and command of English grammar- Experience in any of the following eCommerce tools/software: Gorgias, Shopify, Zendesk, Re:Amaze, Freshdesk, etc. (preferred but not required)**REQUIREMENTS**:- Laptop/Desktop with Ryzen 3 or Core i3 processor or higher- Stable internet connection (at least 20 Mbps)- A backup power and internet connectionWhy join us?- We're growing fast which means more chances of advancement!- Stable, full-time and long-term employment**Job Types**: Full-time, PermanentPay: $54.00 - $72.00 per hourApplication Question(s):- This position is 100% Homebased and you will be using your own device. Please answer "YES" if you have ALL of the assets mentioned below.- Laptop/Desktop with Intel Core i3 or Ryzen 3 processor or higher- Noise-cancelling headset or a dedicated home office free from background noise- Own a reliable internet connection (minimum speed of 20Mbps)**Experience**:- Customer Service: 1 year (required)