Work with teams across Emma to build and drive an overarching digital roadmapCollaborate with the UX team to identify customer needs and market gaps, define new product features or enhancements and help manage development timelinesGuide project formation and execution from the idea stage to launchAnalyze competitors and stay on top of trendsImplement and test new features, functionalities, and improvements on the webshop platformMonitor and analyze the webshop's traffic, sales, and customer feedback using web analytics tools and reportsCollaborate with teams to ensure proper positioning and experience for new productsEnsure the webshop's compliance with legal, security, and quality standardsHandle customer inquiries together with customer excellence teams and external providers in a timely and professional mannerCreate support and training documents for internal and external usersCoordinate with the engineering department to groom backlog and deliver functional solutionsRepresent the team to stakeholders, partners and internal teams in order to align resources and communicate progressWho we are looking for:Desire to build a great product experiencePrevious work experience as a Product -or Project Manager in a digital environmentKnowledge of project management tools (e.G. Jira or Trello) and ideally experience with agile methodologies like ScrumAbility to prioritize, drive decisions and deal with multiple projects and deadlines whilst keeping team engaged and on taskProficient knowledge of Google Analytics, e-commerce tools, digital tools, best practices, and trendsExperience transforming market research, consumer behavior and marketing techniques into actionable implementationsGood technical understanding combined with strong business acumenAbility to effectively collaborate with cross-functional teams and external stakeholdersHighly adaptable to changing environmentsCustomer-oriented, creative, proactive and results-driven mindsetWhat we offer:A combination of personal and company growth to accelerate your career and help you reach your goals.The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.Hybrid home office policyPet-friendly officeMonthly salary + pantry & restaurant vouchersBenefits higher than the law#J-18808-Ljbffr