.Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.Com to learn about the CPKC advantage, our purpose and culture.DescriptionThis position builds and maintains ongoing client relationships in order to create demand for the Company's products and services and generates new revenue opportunities across the global organization. It coordinates strategies and efforts on behalf of clients to expand the relationship, improve overall profitability, and ensure retention and satisfaction. This position works closely with sales, relationship management, and technology associates across the enterprise to determine the best solutions for clients through existing and future products and services. It cultivates and develops lasting client relations and demonstrates a solid understanding of the business, financials, products/services, the market, and the needs of clients.AccountabilitiesMaintains direct channel of communication with other KCS departments to ensure marketing and sales plans and goals are aligned with other departments.Manages customer relationships by actively creating solutions to best meet their business needs.Serves as the main contact for assigned customers.Establishes strategy for markets for which they are responsible; develops account strategies and plans.Plans and owns oversight and analysis of revenue and contributions; forecasts and determines market outlook for area of responsibility.Works to optimize market share and total contribution.Handles all business development activities within business unit.Manages the appropriate onboarding, implementation, and first movement of current customers and prospects.Administers the calendar for contract renewals, advance coordination, and tracks actual gains, losses, and commitments.Provides ad hoc reporting as needed.Exemplifies KCS Vision, Values, and Culture interactions with coworkers, business partners, customers, and stakeholders.Ideal Candidate QualificationsRequiredBachelor's degree from an accredited university or college, preferably in a job related major field of study.Minimum five (5) years of relevant professional experience, or equivalent combination of education and experience.PreferredAdvanced degree in Business, Marketing, or related field.KCS network experience, specifically in sales, marketing, customer relations, rail or logistics.Bilingual in both English and Spanish, written and spoken.Working ConditionsThis position has a regular full-time schedule with a normal work week of Monday through Friday. There may be a need for occasional work after hours or weekends