Ejecutivo De Atención A Clientes (Seguros

**International Insurance Service Executive**Join us and help us bring a special insurance to expats, students, work holiday programmes and companies. We insure everyone who travels abroad. From underwriting to reimbursements, we make healthcare procedures easy around the world.**The opportunity**As a **BILINGUAL SERVICE EXECUTIVE,** you´ll be responsible for provide advice and attention to policyholders of International Major Medical Expenses.**Your main responsibilities are to**:- Provide correct attention and advice to the insured regarding a: international major expense policy, insurance processes reimbursement, hospitalization, hospital network, etc.- Advise on the correct use of the policy (resolve doubts, give know conditions and exclusions, etc.)- Follow up on administrative procedures with the different internal areas (Reimbursements, surgery scheduling, billing, others).- Collaborate and interact with teams, for example, on management of files to ensure they are complete).- Maintain direct contact with the insured, both verbal as written.**About you**- We´re looking for someone who has the experience and aptitude to:- Expense Insurance, Sale Force and Microsoft Office 365.- Be a good communicator- Used to dealing with customers- with 3+ years of strong customer service experience- Comfortable with providing support- **B2 level or native of English and French communication skills.****What we offer**- Salary $20,000.00 gross per month.- 25 days vacation- 30 days bonus- Grocery vouchers- Major Medical Expenses Insurance- Hybrid Modality (from the 3rd month you work 2 days in the home office and 3 days in the office)Monday to Friday from 8:30 a.M. to 6:00 p.M.Workplace: Roma Norte, CDMXTipo de puesto: Tiempo completoSueldo: $19,000.00 - $20,000.00 al mesLugar de trabajo: Empleo presencial