**International Insurance Service Executive**
Join us and help us bring a special insurance to expats, students, work holiday programmes and companies.
We insure everyone who travels abroad.
From underwriting to reimbursements, we make healthcare procedures easy around the world.
**The opportunity**
As a **BILINGUAL SERVICE EXECUTIVE,** you´ll be responsible for provide advice and attention to policyholders of International Major Medical Expenses.
**Your main responsibilities are to**:
- Provide correct attention and advice to the insured regarding a: international major expense policy, insurance processes reimbursement, hospitalization, hospital network, etc.
- Advise on the correct use of the policy (resolve doubts, give know conditions and exclusions, etc.)
- Follow up on administrative procedures with the different internal areas (Reimbursements, surgery scheduling, billing, others).
- Collaborate and interact with teams, for example, on management of files to ensure they are complete).
- Maintain direct contact with the insured, both verbal as written.
**About you**
- We´re looking for someone who has the experience and aptitude to:
- Expense Insurance, Sale Force and Microsoft Office 365.
- Be a good communicator
- Used to dealing with customers
- with 3+ years of strong customer service experience
- Comfortable with providing support
- **B2 level or native of English and French communication skills.
**
**What we offer**
- Salary $20,000.00 gross per month.
- 25 days vacation
- 30 days bonus
- Grocery vouchers
- Major Medical Expenses Insurance
- Hybrid Modality (from the 3rd month you work 2 days in the home office and 3 days in the office)
Monday to Friday from 8:30 a.m. to 6:00 p.m.
Workplace: Roma Norte, CDMX
Tipo de puesto: Tiempo completo
Sueldo: $19,000.00 - $20,000.00 al mes
Lugar de trabajo: Empleo presencial