.Job Description:SAVE your place in AT&T! We are already open for 2025, but the seats are limited so apply NOW, get selected in November and start in January 2025.What you'll do:Utilizing appropriate sales techniques to encourage a good customer relationship and enhance the buying experience.Applying customer relationship and/or sales techniques to recommend and/or sell a variety of AT&T products or services to meet customers' needs.Provide customer service & billing support, solve any issue related with a customer's account.Adding new lines or services to accounts to help customer's business grow.Uncover customer needs by building rapport, asking discovery questions, providing empathy statements, and restating the understanding of customer's needs beyond just the resolution of the issue.Find a personalized solution that fits each customer. Make a recommendation (rate plan, how to reduce data usage, promotion etc.). Use your resources to ensure complete resolution.Products offered include Telephone Services, hotspots, devices that connect with a network, DIRECTV, Internet, programs, and different types of systems for businesses.Type of sales: Upgrades, package change, adding new services, plan change.What you'll bring:Advanced English fluency to engage with US-based English speakers.Experience using a personal computer and Microsoft Office products is a must.1 year of sales experience (or excellent communication skills).Ability to train/work 5 days (40 hours during operation hours) + 2 days off per week. Our center operates from 7:00 am to 6:30 pm CST, Monday to Saturday (considering Daylight Saving Time & Holidays). Your 1st day off is Sunday, the 2nd day off is assigned to you by your Manager.Compensation:Monthly Base Salary: MXN$18,566.66 (before Taxes).Average monthly bonus of MXN $8,000 when you meet your sales and service targets.Monthly Grocery vouchers: MXN $1,519 every 14 days.Monthly Restaurant vouchers: MXN $1,216 every 14 days.Additional Benefits:Life Insurance.15 days of Christmas Bonus.Vacation days, plus three personal days, onsite medical, and more.50% discount on five lines of AT&T Wireless service.Paid training starting from the first day.Job Type: This is not a remote job. You will need to work in our offices starting on your first day of training, and you will need to confirm your availability to work on-site during the interview process. We do not currently offer remote or hybrid job opportunities