The Retail Salesperson is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:Focus on coverage of broker dealers and assist the team covering some of our most important Platinum and Priority Clients including Private Banks, Broker Dealers, Regional Consumer Banks, and RIA'sThis is a cross-asset sales team, thus the team is responsible for selling structured investments linked to equities, fixed income, currencies, commodities, hybrids, and alternative investment classesThe successful candidate will work with multiple partners across the bank including the various product structuring and trading teams, and the MAG team to bring appropriate product to our clientsProactively reaching out to current and potential broker dealer clients to provide product ideas, improve existing client services, and onboard new clientsContinued development of the platform to improve the client experienceWork with the entire 3rd party team on servicing our Platinum and Priority Clients to ensure we are meeting targetsInteraction with the Client Management team to develop proper wallet data for our client baseLeading strong governance and controlsWork in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance to ensure appropriate governance and control infrastructureBuild a culture of responsible finance, good governance and supervision, expense discipline, and ethicsAppropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm's reputationBe familiar with and adhere to Citi's Code of Conduct and the Plan of Supervision for Global Markets and Securities ServicesFulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metricsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency Qualifications:2-5 years relevant experienceTrack record of managing client relationships and consistently generating revenueAbility to identify and drive new product and client opportunitiesGood understanding of the retail competitive landscapeAbility to work across the organization, businesses and control groups, to deliver client solutionsExcellent verbal and interpersonal skills, and advanced quantitative skillsExperience with derivative pricing and model experienceSelf-motivated, innovative, results-orientedMust be a team-playerExcellent time management/prioritization skills and solid judgmentOutstanding attention to detail and follow-upExcel proficiencyProven track record in servicing various retail clients Education:Bachelors/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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