Racing Cargois a freight forwarder. We like to have an amazing time at work, and we encourage our Raciners to have fun and be themselves. Together with our amazing culture we deliver services to make life easier.Join us as anAir Executive!As anAir Executiveyou will be responsible to generate and deliver a 24/7 customer service experience that exceeds expectations, always in compliance with the internal administrative responsibilities, towards the achievement of the profit goals and objectives of the department, living our company´s values, promoting a healthy and respectful work environment, leading to a strong teamwork performance.Preferred qualifications- Degree in International Business, Logistics or related field.- English 80%- Customer service- 1 year min experience in AIR (internal / external)- Having supported, assisted or coordinated any / all the following*AIR shipments from/to Mexico/Worldwide and Point to Point shipments*Cargo / Courier / Hand Carry / Charter Services*Customes Clearence (impo / expo)*General Cargo- IATA Certificates (Basic + DGR) (preferred)- Being familiarwith Overseas Agents Business Interaction- Know-How concepts and term of a quote break down- MAWB + HAWB + EUR1 + SDS + Booking + Flight Schedules + Manifest / Transmissions- Incoterms- Claim Process- Willingness to keep learning- Microsoft OfficeKey Responsabilities: - Active participation in the achievement of the targets and objectives of the department (Profit and Customer Service Experience)- Participate in the Interaction with international Agents, promoting and strengthening good business relationships- Follow and execute the internal-administrative processes according to the manual, forms, and stipulated guidelines.- Perform high quality standards in customer service experience (WOW effect)- Solving day-to-day problems in compliance to procedures.- Be part of the teamwork, within the department and with the rest of the company's areas (Sales, Pricing, Accounting,- Business Development, Business Implementation, etc.)So whether you meet all the qualifications or a partial set, we want to hear from you as soon as possibleBe a Raciner!