**About Kerry**:
- Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
**About the role**:
Prepare for DMSP in ELC and RMB NAMER Build stronger operations foundation (SOPs, Job descriptions, KBA) to ensure minor service disturbance even in case the Manager is transferred/gone. Preventive pipeline building for potential natural turnover
**Key responsibilities**:
As a ELC Executive in the Tier 1-Employee and Manager Support Section of the Global Business Centre, you will play a key role in ensuring the administration that under pins all Employee lifecycle processes is completed accurately and on time and will manage all tier 1 queries through to resolution or escalation including those that require escalation through sensitivity or complexity.
Key responsibilities will include:
- Overseeing end-to-end Lifecycle case administration (offboarding, cross boarding, contract generation, etc.)
- Maintaining employees' information on MySuccess and associated HR systems ensuring it is up to date, accurate and complies with GDPR, legal compliance and Kerry standards.
- Fulfilling all regular and ad-hoc report requests from our partners around the business.
- Proactively lead/support a variety of projects which support Kerry GBS's Continuous Excellence agenda.
- Providing support and assistance to Employee Lifecycle Specialists, our COE partners and HR Business Partners.
- Owning your own workload through the analysis of current case load, identifying trends and undertaking improvement action
- Providing insightful, intelligent reporting to customers to support and maximise business performance
- Fostering a culture of service excellence with your colleagues, role-modelling this and coaching other teammembers to deliver true best in class services to all