Emergency Manager

**About this opportunity**:
Emergency Management is responsible for preventing (or minimizing impact of unavoidable) reoccurring incidents, by investigating/selecting possible reoccurring incidents, classification of problems, working out and distribution of preventive actions, and tracking of those actions (or a subset of these activities).

During an emergency event Emergency Management is responsible to lead a team of experts and drive them towards an effective recovery of the service during an emergency including clear and concise communication of e.g. action plan to customer and other stakeholders.

Emergency Management shall drive improvements toward the complete end to end flow of Emergency support services

**What you will do**:

- Drive Emergency Recovery
- Secure proactive emergency handling
- Follow process, models & strategy
- Drive knowledge transfer
- Drive Performance Management
- Classify and handle problem information

**You will bring**:

- Change & Improvement Management Skills
- Coaching & Mentoring Skills
- Negotiation Skills
- Knowledge Sharing & Collaboration Skills
- Artificial Intelligence
- Data Analytics
- Machine Learning
- Customer Insights

**Why join Ericsson?**:
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next!

**What happens once you apply?**:
Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.