Responsibilities
**About Us**:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
**Why Join Us**:
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
**About the Team**:
The HR operations team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers. This role is an individual contributor role working within a centralized Employee Relations function across LATAM.
**Responsibilities**:
- Partner closely with HRBPs and people managers on ER related matters, including advising on employee discipline, underperformance, terminations, reasonable accommodations, complex leave scenarios and other related matters; advise and guide HRBPs on role eliminations and reductions in force;
- Help design and deliver trainings for employees, managers, and the HR team that ensure compliance with relevant legislative changes and guide ER best practices and help identify strategies to enhance the employee relations capabilities of our managers;
- Triage employee complaints to the appropriate workplace investigation teams and lends support and guidance for workplace investigations as needed;
- Handle all matters related to CBAs, employee committees and/or other trade unions in LATAM region;
- Closely collaborate with employment counsel.
**Qualifications**:
- Bachelor's degree in Employee Relations or related field and advantageous to have 5+ years of relevant working experience;
- Expertise in consultation, guidance and coaching to managers to address sensitive and/or difficult employee behavior and performance concerns;
- Ability to establish influential partnerships working with peers, senior leaders and across organizational lines;
- Effectively manage multiple priorities under tight deadlines, prioritize conflicting demands, and execute initiatives with a bias towards actions and solutions;
- Extensive experience and expertise working with CBAs, employee committees and unions;
- Working fluent in English is preferred.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.