We love technology, and we enjoy what we do.
We are always looking for innovation.
We have social awareness and try to improve it daily.
We make things happen.
You can trust us.
Our Enrouters are always up for a challenge.
We ask questions, and we love to learn.We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it.
We care about who you are in the office and who you are as an individual.
We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people.
We want you to enjoy working with us.We're seeking a Senior Solutions Engineer with 3+ years of customer-facing experience and 1+ years in AdTech to drive technical implementations and resolve complex challenges.
This role bridges technical expertise with customer success, requiring strong front-end and back-end knowledge to troubleshoot issues and lead system integrations.Responsibilities:Document technical challenges and performance insights for stakeholdersCollaborate with internal teams to streamline resolution processes and enhance system reliabilityDeliver clear technical explanations while managing multiple priorities based on business needsGuide client implementations and integrations from technical discovery to launchProvide technical consultation during sales processes and client onboardingCreate and maintain technical documentation for internal and client useLead technical training sessions for clients and internal teamsMonitor system performance and proactively identify potential improvementsSupport product development by providing client-focused technical feedbackMonitor AdTech system performance and proactively identify improvementsExecute complex troubleshooting activities across platform integrations, APIs, and data flowsDiagnose and resolve real-time technical issues, maintaining clear client communication throughoutQualifications:Experience with AdTech platforms and core advertising concepts (DSPs, SSPs, ad servers)Strong proficiency in web technologies (HTML, CSS, JavaScript)Working knowledge of APIs, JSON, XML, and RESTful servicesUnderstanding of debugging tools (Chrome DevTools, Postman, Charles Proxy)Experience with tag management systems and analytics platformsFamiliarity with ad verification tools and tracking implementationsUnderstanding of programmatic advertising workflowsKnowledge of data analysis and visualization toolsBasic SQL and database conceptsVersion control systems (Git)Experience with browser developer tools and network debuggingUnderstanding of web cookies, pixels, and tracking mechanismsBenefits:Monetary compensationYear-end BonusIMSS, AFORE, INFONAVITMajor Medical Expenses InsuranceMinor Medical Expenses InsuranceLife InsuranceFuneral Expenses InsurancePreferential rates for car insuranceTDU MembershipHolidays and VacationsSick daysBereavement daysCivil Marriage daysMaternity & Paternity leaveEnglish and Spanish classesPerformance Management FrameworkCertificationsTALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNIDTaquitos RewardsAmazon Gift Card on your BirthdayWork-from-home BonusLaptop PolicyEqual Employment Opportunity: Enroute is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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