.**We advocate for a human-centered approach in addressing technological challenges**Optimizing resource utilization is the top cloud challenge at 42%. This is extremely hard for many organizations, as they tend to overprovision to allow for future scaleWe are a cloud-first, full-service Microsoft partner, among the top 1% of all Microsoft Gold partners nationwide, committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive groundbreaking results for clients across all company sizes, geographies, and industries. The ESS team delivers full lifecycle solutions—from project inception and planning, through deployment to ongoing support and maintenance.As a trusted partner, we provide software and services through collaborative solutions. In the complex game of licensing, we win by helping our customers to crack the code.**ESS, headquartered in Tempe Arizona (US) is growing fast and we are looking for outstanding Enterprise Account Managers **responsible for selling large Microsoft-centric Professional and Managed Services engagements to new and existing clients.**Mission**Reporting to the CEO, and the Director of Sales, the Enterprise Account manager is responsible for driving sales at ESS and coordinating with the internal team the solution delivery.**Responsibilities****Account Planning**- Drives conversations with customers that present the strategic alignment between the customer objectives and support contract to set a long-term strategy for consumption aligned to those priorities. Develops a program, identifies executive sponsors for a contract, and prioritizes engagements to address strategic outcomes and drive customer success.- Plans a portfolio of work (e.G., Support programs, implementation projects, success engagements) to drive outcomes aligned with customer's prioritized solutions and workloads. Creates opportunities for support contract renewals and upsell.**Sales and opportunity closing**- Drives significant new revenue from Microsoft products by upselling and cross-selling.- Develop and expand relationships within the customer base.- Ensure customer expectations and obligations are fulfilled and Microsoft is a net promoter of ESS.- Work closely with internal teams: including Professional Services, Engineering, Marketing, etc., to address customer issues, challenges, and success factors.- Work closely with Microsoft and product management to understand new requirements and upcoming product releases, considering advancing sales motions within the customer organization.- Anticipate and understand the needs, requirements, and/or pain points of Microsoft as a global organization and propose potential solutions