.**Responsibilities**:- Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.- Interfaces with senior project staff and client senior management teams regarding status of projects.- Recommends and oversees process improvements.- Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.- Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.- Possesses a comprehensive understanding of how own area and others (i.E., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.- Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.- Acts as advisor or coach to new or lower level analysts; allocates work.- Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.- Persuades and influences others through and comprehensive communication and diplomacy skills.**Qualifications**:**Education**:- Bachelor's/University degree or equivalent experience, potentially Masters degreeThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Responsibilities**:- Works directly with a team of teams aligned to a Business Capability- Continuously coaches the teams and stakeholders on the way of work and technology disciplines and agile practices.- Supports the Product Owner in maintaining data in the appropriate agile toolset to provide transparency to the roadmap and related priorities- Facilitates or help other team members facilitate events to provide value through a constant delivery of products and solutions for our users.- Creates visibility to what and how the teams are doing. Tracks teams performance against the IT business plan and service level agreements; identifies gaps and provides analysis with interpretive thinking to define problems and develop innovative solutions.- Possesses a comprehensive understanding of how areas collectively integrate to contribute towards achieving business objectives. Acts as advisor or coach to new or lower level employees.- Creates a culture of continuous improvement within the capability.- Helps the teams to remove barriers that slow them down to maximize delivery flow- Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services. Persuades and influences others through comprehensive communication.- **Job Family Group**:Technology- **Job Family**:Technology Project Management- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer