About usAvantpage is a translation provider committed to empowering immigrant and LEP communities through language access primarily in the health and government services arena. Our business is growing, and the right candidate will have opportunities to advance within the company. We are a global company with offices in Davis, CA and Warsaw, Poland. We are always looking for talented professionals ready to live our values of empathy, opportunity and rigor! Job OverviewWe are seeking a highly skilled and experienced Enterprise Program Manager to oversee the translation process for regulated content in the healthcare space. The ideal candidate will have strong experience in the localization industry and exceptional organizational, leadership and client stakeholder management skills. Duties and ResponsibilitiesLeadership: Provide strategic direction and leadership to the internal teams working on the program, ensuring alignment with client goals.Team Management: Supervise, develop and strengthen lower-level teams in operations.Hiring and Development: Create hiring plans, allocate budget resources, and make organizational changes to build a high-quality external team. Select and train new personnel staffed to the program.Coordination: Coordinate systems, hiring, operations (PM, vendor and quality management), and client services to ensure seamless program execution and alignment across company departments.Stakeholder Management: Manage client stakeholders and maintain strong relationships at all levels, including Client Requesters, production and IT teams. compliance, client leadership and procurement.Operational Excellence: Provide monitoring and oversight for all areas involved in the program and serve as an escalation point for issue resolution.Continuous Improvement: Connect teams around collective goals and drive continuous process improvement.Strategic Planning and Account growth: Continuously develop and implement new strategies, services and initiatives that strengthen the client relationship and position Avantpage as a strategic, full-service supplier. Skills and QualificationsProven experience in program management within the localization industry.Strong leadership and organizational skills.Excellent communication and stakeholder management abilities.Experience in developing and managing high-performing, cross-functional teams.Experience in client-facing issue solvingFamiliarity with systems integrations and language technologyStrong analytical and problem-solving skills. What we offerJoining a vibrant multicultural team spread across the Americas, Asia, Africa and EuropeProfessional development and growth opportunities in the localization industryTraining in new tools, technologies, and processesEnergetic, multicultural, and empathetic working environment#J-18808-Ljbffr