Entrenamiento Y Calidad (Orientado A Rh)

**Requirements and Skills**- Experience as a Call Center Training Manager a must.- Experience in call monitoring, identifying opportunity areas and root cause analysis.- Track record in designing and executing successful training programs- Knowledge of traditional and modern training methodologies such as: mentoring, coaching, on the job and classroom trainings, e-learning, workshops, etc.)- Excellent communication and leadership skills- Multitasking and data analysis- Strong documenting and writing skills- Experience creating training manuals- Computer skills- Ability to communicate with both internal and external customers.- Teamwork mentality- Fully Bilingual- Valid Passport and US VisaTipo de puesto: Tiempo completoSalario: $14,000.00 - $15,000.00 al mesHorario:- Turno matutinoPuede trasladarse/mudarse:- 21230, Mexicali, B.C.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)Educación:- Bachillerato terminado (Deseable)Experiência:- Atención al cliente: 1 año (Deseable)Idioma:- Inglés (Obligatorio)