.The VentureWe are a 25-person startup that was founded to reimagine supply-chain automation. It is an Amazon-sized opportunity with a market size of $220 Billion where $15T of physical products are manufactured, bought, and sold annually that has been overlooked for over 20 years. The founding team has experience building billion-dollar companies and includes veterans from Facebook, Apple, McKinsey, Slack, Zillow, and Palantir. We have large Fortune 500 customers and are funded by Andreessen Horowitz, Tiger Global, Dell, Bloomberg, and Ram Sriram (first investor in Google). Unlike most startups, our contracts are long-term and we have 4 years of runway to get to the next level.Culture and CompensationWe are a customer-obsessed, product-centric company that is building a flexible, remote culture to enable the brightest minds in the industry. You can live anywhere in the US, Canada, and Mexico. We have industry-leading compensation packages. We are willing to sponsor US work authorization if needed.The Problem We SolveWe are focused on improving cross-company collaboration and work processes in an industry that primarily relies on email, PDF, and Excel to orchestrate work. Think Trello or Asana but with a powerful workflow engine and the ability to collaborate both internally and externally. We are building a no-code collaboration platform where businesses can build and manage their processes and work without code or IT. We also see opportunities for ML-driven optimization that can further automate the supply chain, but we're not focused on that just yet.YouYou are customer-obsessed and value building a community of users who love the product. You think of customers as investments and are the voice of the customer for us. You like solving big problems and finding creative solutions.We are looking for someone who has:Bachelor's degree in computer science, engineering, supply chain management, or related field0-2 Years of Experience - Manufacturing, Supply Chain, IT, Engineering or similarAbility to communicate complex technical information in a clear, tactful, and practical manner.Passion and curiosity for system applicationsProactive attitude and ability to work independentlySix sigma certification or demonstrable lean manufacturing experience is a plusComfort with technology and an interest in problem-solving with startup-level resources a MustProven collaboration, communication, and presentation skillsWhat you will do:Work alongside engineers, product managers and customer success team to verify application functionality, usability and scalability.Create and execute software system validation and testing plans to ensure the application meets the specifications.Identify, document, and report system bugs and performance issues.Review product specification, FAQ, and documentation for accuracy.Participate in cross-functional team bug bash sessions. Test user interface and recommend opportunities for improvement