Looking for experience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities. Knowledge of Oracle Hyperion Essbase Cube, Smart View, and Financial Reporting Workspace are useful. Support or consulting experience with Oracle Financials or other ERP Financial solutions is helpful.Responsible for providing excellence in customer service support, tracking incidents, diagnosis, replication, fixing, and resolution of complicated and critical cases. The focus of this position is to provide customer service on a technical and functional level and to ultimately drive complete resolution of each service incident.Candidate Profile: Provides outstanding customer serviceAbility to handle difficult or critical situations with subtlety and tactVery good verbal and written communication skillsBilingual in English and SpanishCareer Level - IC4Desired Technical Skills: Applied Technologies - knowledge / experience in one or more of: ERP Applications – General Ledger, Account Receivables, Account Payables, Fixed Assets, Subledger Accounting, Tax (Fusion, Oracle EBS, PeopleSoft or JD Edwards Application)OBIEE, OBIA, BI Publisher, OTBIOracle (Hyperion) Essbase or Financial ReportingFoundational Technologies - knowledge / experience in one or more of: Application Server Architecture (WebLogic Server)JavaXMLSQLPL/SQLAnalytical Skills: Ready to perform in an ever-changing environment with a can-do attitudeMust have well-developed problem-solving skills and preferably a support backgroundAbility to analyze details, log/trace files, work with incomplete or ambiguous data to fix issuesAbility to test/replicate the issue in labs and provide adequate support to customersTop 4 skills in the ideal candidate: Problem-solving experience (Detail Oriented Attitude)Experience with an Enterprise Resource Planning (ERP) ApplicationJava experience (SOA connections / web services / web applications)Superb interpersonal skills#J-18808-Ljbffr