.DataBring clarity to our clients' investment decisions by collecting, processing and distributing industry-leading data.Sustainable InvestingShape the future of Sustainable InvestingAre you curiously minded and passionate about creating value that really matters?MSCI is dedicated to providing sustainability and climate data and tools to support investment decision making, and today we are proud to work with around 3,000 clients worldwide.Your Team ResponsibilitiesThis position will support ESG Issuer Communications team, which is the primary point of contact for all issuers under MSCI ESG coverage. This role will involve engaging with issuers to facilitate them in understanding MSCI ESG assessment of their company, addressing their questions around the same, manage and provide oversight of all operations associated with incorporating the issuer feedback by our analyst teams across the MSCI ESG Product suite, and will also be responsible in organizing calls to assist to walk them through our processes and methodologies.We are seeking a highly organized individual that thrives in a fast-paced environment, who is well-versed in ESG concepts and analysis, and also has strong communications skills and is comfortable interacting with a wide array of external and internal stakeholders.Your Key ResponsibilitiesManage and oversee all data verification processes across the MSCI ESG product suite, including processing and distributing feedback received from issuers to ESG analyst teams.Allocation of queries to the team, respond to daily inquiries from issuers about MSCI ESG processes and reports.Assist senior team members on complex queries.Organize calls with issuers to walk them through our methodology, address their questions on our assessment, and if required, invite analyst teams for in-depth discussion.Own ad-hoc projects and proactive outreaches based on new requirements from the product and ESG teams.Keep abreast of dynamic changes in our products and processes.Creation and maintenance of standard operating procedures and workflows.Contribute towards enhancement of online portal for issuers.Work cross-functionally with various internal teams gather statistics and find efficiencies in our processes.Contribute to library of issuer resource documents.Work with tech team on fixing issues related to internal and external platformsYour skills and experience that will help you excelDegree in Business Administration / Finance/ Sustainability/ Environment1-3 years' experience in Client Service/ ESG/ Sustainability role.Experience in ESG analysis or sustainability will be preferred