Especialista de SAP
**Ubicación**:Region México, MX, Region Méx**Fecha**:5 dic 2024Especialista de SAP
**SAP Specialist**
**Role Summary**
Provide exceptional customer-focus to the administration of IT Business systems at GNA.
This includes supporting the implementation of corporate and local business systems as well as the IT infrastructure required to support them.
Use knowledge and expertise to conduct independent research and coordinate efforts to solve issues by identifying Internal/External resources.
**Key Responsibilities**
1.
Responsible for facilitating a clear understanding of all business processes, goals and drivers to effectively support SAP/Captor and other corporate business systems, processes and training solutions.
2.
Responsible for providing support for Gestamp SAP/Captor related issues.
This includes addressing at a local level or escalating and following through to resolution.
3.
Simulates or recreates end-user problems to resolve operational difficulties.
4.
Interacts with other NA IT members to restore service and/or identify and resolve core problems.
5.
Consult with end users to ensure that each problem is resolved to their satisfaction.
6.
Use independent judgment to determine which issues need to be escalated to management, vendors, or suppliers.
7.
Works with management to achieve team goals and initiatives.
8.
Analyze master and transactional data to support the business.
Identify data quality issues, report them to the business, and track corrections.
10.
Identify gaps in business functionality, document and request functional enhancements.
12.
Act as a liaison between plant operations teams and corporate teams to support the implementation of Gestamp's SAP, Captor system.
13.
As part of the IT group, establish, develop and grow all business relationships critical to the success of IT and Technical Support.
14.
Support the company's mission, vision, values, and goals in the performance of daily activities.
15.
Maintain high standards of housekeeping throughout the work area.
16.
Maintain a positive working relationship with all levels of the organization
**Key Qualifications/Requirements**
- College/Professional degree in a computer/business related field
- 2+ years in manufacturing environments
- 2+ years supporting SAP (MM, SD) and associated EDI transactions (receiving, purchasing, shipping)
- 1+ years Help Desk/LAN support experience
- 1+ years managing projects.
Sobre nosotros
Somos una empresa multi-tecnológica con presencia en más de 20 países y un equipo formado por más de 40.000 personas de 90 nacionalidades, que son el motor de nuestra compañía y hacen posible que seamos uno de los proveedores más reconocidos del mundo, y que diseña, desarrolla y produce piezas para más de 900 modelos de los principales fabricantes de vehículos.
**¿Te atreves a construir el futuro de la movilidad con nosotros?
**
- Te incorporarás a un Grupo internacional líder en el sector de automoción con una clara apuesta por la innovación, pionero en Industria 4.0 y comprometido con los criterios ESG (Environmental, Social and Governance).
- Podrás desarrollar una carrera en un entorno global lleno de oportunidades que te permitirán crecer tanto a nível profesional como personal participando y liderando proyectos internacionales e innovadores.
- Encontrarás un ambiente laboral en el que se promueve el trabajo en equipo, la mejora continua, la confianza, un espíritu dinámico e inconformista y la pasión por el trabajo bien hecho.
- Trabajarás con profesionales con una alta cualificación profesional ya que en Gestamp apostamos por la formación de nuestros equipos.
**Únete al equipo Gestamp!