.The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.**Responsibilities**:- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research- Conduct basic analysis and research as well as workflow management- Support an expansive array of products and services- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed**Qualifications**:- 1-3 years of relevant experience- Experience working in a business office or operational environment- Proficient computer and math skills with a focus on complex databases and spreadsheets- Demonstrates technical and administrative expertise- Consistently demonstrates attention to detail- Demonstrated knowledge of activities, policies, and procedures of a basic work area**Education**:- High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.PARA LA POSICIÓN REQUERIMOS:- Experiência deseable en Operaciones.- Conocimiento en productos de captación.- Experiência básica de contabilidad (Cargo y abono).- Conocimiento deseable en Políticas de Control y Riesgo.- Office intermedio (Excel, Power Point, Word,).- Capacidad para trabajar bajo presión.- Autogestión- Análisis de datos- Conocimiento de EXCEL- Buena comunicación oral / escrita- Experiência deseable: Bancaria / Operaciones / ContableEL OBJETIVO DE LA POSICIÓN:- Identificar, analizar y resolver problemas clave del área.- Identificar los riesgos en los procesos, proponiendo controles mitigantes- Detectar áreas de oportunidad en diferentes segmentos (financieros y volumétricos) para la eficiencia operativa- Realiza el cruce de información para la detección mediante el barrido de cuentas inactivas- Ser el maker del proceso.EL HORARIO DE LA POSICIÓN ES:- De LUNES a VIERNES- De 9 a 18 h- **Job Family Group**:Operations - Core- **Job Family**:Operations Support- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**
