.**Description**The CM Analyst supports the development, testing and deployment of Convergent Mediation solutions to move information into SAP. It requires an understanding of the subjacent business process for what the data is used, as well as an understanding of the business rules governing both upstream and downstream processes. The analyst will also support the documentation of requirements and specifications needed to design, recommend and implement solutions to improve the flow of information. They will develop solutions based on Convergent Mediation platforms that will enable the organization to achieve its goals. They will also utilize industry best practices to ensure deployability, scalability and supportability of those solutions in a growing organization. They will be responsible for deliverables to facilitate project delivery using the Software Development Lifecycle (SCLC) and deliverables within the Project Management Office (PMO). They will also be responsible for the maintenance and support of existing solutions as well as newly delivered ones.**Accountabilities**- Perform data analysis to understand how data impacts solutions.- Perform analysis of existing solutions to understand how they function. Further using this analysis to resolve incidents and/or design improvements.- Under direction, create Functional Specifications and perform system configuration.- Support the team to design, build, and deploy solutions, project deliverables, and enhancements.**Required**- High School Diploma or Bachelor's degree from an accredited university or college, preferably in a job-related major field of study.- 1-3 years of experience collaborating with a team both locally and virtually.- 1-3 years of experience partnering with others to solve problems quickly and efficiently.- 1-3 years of experience in similar roles with demonstrated analytical skills.- Demonstrated history of responsibility to resolve progressively more complex situations.**Preferred**- 1-3 years of system implementation experience in the Business System or Comparable systems supported by this role.- 1-3 years of project delivery experience. Ideally with 1+ full lifecycle delivery in required system.**Working conditions**- May be required to work irregular hours (weekends, evenings).- May be required to perform oncall duties as required.- Ability to adjust to changing priorities; managing and communicating interdepartmental and management expectations.- Provides a moderate level of input into system or process availability, in accordance with procedures and policies to achieve optimal performance in the area of expertise.**We Offer**- Complete health and welfare benefits package- Competitive salary- Incentive plan- Vacation plan**Additional Information****CPKC** reaffirm our declaration of commitment to labor equality and non-discrimination by explicitly declaring the prohibition of requesting medical test of non-pregnancy and HIV as requirements for employment