Account Director | eCommerce | eRetailers | Team ManagementThe Account Director role brings a mixture of account management and team management activities. The mission of this role is to lead and inspire the team to achieve desired objectives, budgets and quality and maintain high client satisfaction.
Responsibilities
Manage a dedicated part of the business from an operational point of view (Americas)Managing a team - coaching and mentoring them to deliver high quality projectsCreating strategy and being an advisor in the field of ecommerce development to the clients and the teamBuilding long-term relationships with clients by extensive analysis and understanding of their business needs, evaluation and development of the client (like business reviews and reporting on the KPI's), improving continuously the overall client experienceSupport the sales team with info and input for pitchesComing up with innovative ideas to run the business and also execute themDay-to-day analysis of team efficiency and ability to recognize and deliver improvements to people and processesServing as a role model and knowledge expert, training and developing people within the team, provide feedback and performance review, encourage professional growthManage the budgets and P&L of the Americas projects and report on them to the boardLeading client accounts with overall responsibility for the client agency relationship and continuously improving the overall client experienceMaking sure the projects are profitable and are growing
Our Requirements
Passionate, ambitious individual with a business-oriented, strategic approachMin. 5 years of supervising / team management experience (min 5-7 people team), passion and desire to develop leadership skillsAt least 5 years of experience in eCommerceExperienced in project management & working with eRetailers (especially Amazon & Walmart)Experienced in working with various, international clients on various projects and ability to build long-term relationships with clientsExperience in strategic business consultingUnderstanding of budgeting, reporting and P&LFluency in English - at least C1 level
We Offer
Cooperation based on B2B contract or contract of service through the professional Deel platform for international cooperation26 paid days off from service provision plus national holidaysOpportunity to cooperate with recognized, global brands as clientsExciting and friendly work environmentWork in an international team without rigid corporate rulesA company MacBook and phoneFurther development and training in eCommerceAnnual Performance bonus or salary raiseShorter working day on Fridays during the holiday months (July & August)
What You Can Expect In The Recruitment Process
Step 1: Analysis of received applications (CVs) - at this stage we will select the CVs which will cover most of the features we indicated in the offer, and then contact selected candidatesStep 2: Recruitment interview with HR (videocall)Step 3: Recruitment interview with management board (videocall)Step 4: Preparing and presenting a task (videocall)
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