Ev Service Battery Ordering Specialist

E

**xperience & Background Requirements E**
- xperience in Microsoft Office suite (strong Excel skills) W
- illingness to learn new EV service processes G
- eneral understanding of Dealership Retail Network Operations P
- revious experience in Customer Service Division preferred but not mandatory D
- emonstrated ability to problem solve S
- trong process background S
- trong administrative skills C

**ompetencies & Skills E**
- nglish proficiency (written and verbal) S
- trong interpersonal and organizational skills A
- ttention to detail E
- xcellent time management A
- bility to manage multiple projects S
- trong teamwork and collaborative skills W
- illingness to work in a dynamic environment

T
- rack the inbound battery orders and document order details in work spreadsheets. I
- nitiate warranty claims for batteries ordered. R
- esolve issues with orders (timing and shipment status). P
- rovide support to the FCSD EV team on various projects. P
- roblem solving through innovative solutions with new processes. P