**Join a team recognized for leadership, innovation and diversity**:Key success measurements for this position include: customer satisfaction; order accuracy; effective problem resolution and effectiveness of communication with internal and external customers.Entering service agreements in BMS, supporting new customers, aircraft service transfers, and service renewals.- Provide support to CBM, FSE, Disputes and Customer Accounts teams.- Execute all tasks with a high degree of accuracy- Support a global customer base while prioritizing critical issues to ensure customer requirements are met on time.- Manage work flow with minimum supervision while displaying patience, sound judgment, and professionalism under pressure.- Responsible for maintaining metrics relating to workload and revenue generating activities.- Display strong written and verbal communication and presentation skills- Develop knowledge and support all Export Compliance processes and regulations**YOU MUST HAVE**- Bachelor´s degree on any related customer experience operations area.- Up to 3 years customer service related experience- Proficient management of Microsoft Office (Outlook and Excel specifically- ** Advanced English proficiency**:- Must demonstrate flexibility and resilience, including the ability to influence others in a time sensitive and demanding environment**WE VALUE**- Bachelors Degree in business, customer service, operations, or related field- Basic trouble shooting skills for web support- Must demonstrate flexibility and resilience, including the ability to influence others in a time sensitive and demanding environment- Ability to make sound business decisions and take quick actions to execute- Exceptional verbal and written communication skills- Demonstrate strong analytical and problem solving skills- Ability to work collaboratively with multiple Honeywell entities by developing and maintaining effective relationships- Excellent time management and organization skills**Additional Information**:- ** JOB ID**:HRD204576- ** Category**:Customer Experience- ** Location**:Circuito Aerospacial No.
2,Mexicali,BAJA CALIFORNIA,21395,Mexico- Nonexempt