"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.15,000 trained professionals250+ locations worldwideGlobally unified systemsJob DescriptionScope of PositionThe Account Receivable Agent is responsible to manage Accounts Receivables processes, including receiving and recording of receipts and assisting in the Credit Management process, ensuring Customers remain within agreed credit and payment terms.MetricsFinanceA/R within terms – 100% of A/R within customers' credit terms.Reserves – No reserves (A/R).CultureExemplify Our Culture, Mission and Goals.Follow the 10 Critical Success Factors.Comply with the 52-hour training per year (4.33 per month).Complete all mandatory training timely.Administration and Personnel ManagementKeep excellence in internal service execution within the Accounting department.Engage with team members daily, participate in check-in, weekly and monthly meetings as necessary.Build healthy cross-functional relationships. Ensure a healthy work environment, promoting team spirit and cohesiveness in the department and collaboration with other teams.Own your self-development. Prepare, follow-up and execute on your personal development goals.Understand and implement the company controls, policies, procedures, processes, applications, tools, and systems.Participate in the Accounting team on initiatives and projects.Participate in other departments' meetings, supporting projects and initiatives at every level.Finance & OperationsCollaborate with Accounting Lead and Accounting Supervisor, DM and Operations Manager in initiatives and priorities.Have strong knowledge and proper use of all Expeditor systems and tools, especially the Accounting system.Download Account Receivable (A/R) report every week, ensuring to review all customers at least once a week.Weekly follow-up on all receivable invoices after IVM is updated, starting the invoice resend process if they do not have them.Provide the customer with their CFDI Payment Complement (Complemento de Pago) once the deposit has been applied.Follow up on open credits in the system for immediate refund.Keep AR notes updated on a weekly basis.Provide up-to-date detailed collection notes listing actions on every past-due invoice in the ARCM system (Accounts Receivable Collection Management).Escalate problems or concerns to the Accounting Management team timely when needed.Research all deposit & Journal Voucher postings for discrepancies & submit JV entry for corrections.Submit timely A/R responses to CHQ or MEX REG if required.Ensure to collect on A/R reserves to avoid bad debt write-off (AR over 4 months).Record receipts in exp.o Accounting system and allocate per the remittance advice, ensuring no receipts are left unallocated at month-end, and provide support to the Banking/Treasury team.Safeguard company assets by effectively managing daily Accounts Receivable operations and assisting in Credit Management operations to improve cash flow and liquidity.Generate and deliver timely Statements and perform timely reconciliations.Maintain a filing system in accordance with internal and local document retention policies.Assist Controller with Credit tasks in line with the Global Credit Policy.Assist in Internal Control Evaluations and Internal/External Audits by preparing required information/documentation.ComplianceUnderstand and comply with company internal controls, specifically the Financial Process Control Documentation.Promote compliance by diligently following all company policies and regulations and performing tasks with outstanding integrity.Maintain the highest compliance levels for all applicable Accounting requirements.Security, Health and SafetyResponsible for informing the Branch's Health and Safety representative immediately of any unsafe conditions that could put employees at risk in the workplace, as well as any incident or accident.QualificationsTo be the most effective in this position we are looking for the following skills and experience:Bachelor's degree in accounting/finance.1-2 years of experience in Accounting preferred.Strong Accounting and Finance knowledge.Ability to learn and apply global logistics industry processes and procedures.Exhibit a leadership style that empowers, coaches, mentors, and fosters a cohesive team environment prioritizing employee satisfaction.Customer Satisfaction oriented.Strong interpersonal and communication skills, with the ability to communicate at all levels in written and oral communication and presentations.Ability to relate and influence employees at all levels.Strong time management skills and attention to detail.Problem-solving and business analytical skills.Strong project management skills, with the ability to multitask.Ability to complete work within standard procedures, guidelines, and office policies.Self-driven personality and good business sense are expected.Strong computer skills, including data entry and knowledge of all Microsoft Office applications (intermediate level Excel skills).Hands-on user skills with Expeditors' applications as needed.English and Spanish fluency.Team player.Proactive and show ownership in assigned responsibilities.Commitment to always exemplify Expeditors' culture.Excellent organizational and time management skills.Additional InformationAll your information will be kept confidential according to EEO guidelines.
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